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Last Updated: June 7, 2023
Terms of Use
These terms of use are entered into by and between you (“you” or “Customer”) and TeamBuildr LLC (including its affiliates, successors, or assigns, “TeamBuildr”, “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms”) govern your access to and use of (1) our websites located at www.teambuildr.com and www.gymstudio.com and any of our other websites to which these Terms are posted (collectively, the “Website”); (2) our mobile applications (“TeamBuildr Training” and “GymStudio” each the “App”, and together the “Apps”); (3) physical training and exercise programs made available through the Website or the Apps (“Programs”); and (4) any services, content, and features made available by us through the Website, Apps or the Programs (together, the Website, Apps, and Programs, are referred to as the “Services”).
By executing an order form, creating an Account (as defined below), using the Services or otherwise indicating your acceptance of these Terms, you acknowledge and agree that you have read these Terms and are bound by these Terms, and you hereby agree to these Terms. If you are an individual acting on behalf of a Customer that is a company or other legal entity, you hereby represent and warrant to TeamBuildr that you are authorized to enter into these Terms on behalf of Customer and to bind Customer to these Terms. IF YOU DO NOT AGREE WITH ALL THESE TERMS OR ARE NOT AN AUTHORIZED AGENT FOR A CUSTOMER, DO NOT EXECUTE A TEAMBUILDR ORDER FORM, CREATE AN ACCOUNT OR OTHERWISE USE THE SERVICES.
THESE TERMS INCLUDE A BINDING ARBITRATION PROVISION CONTAINING A CLASS ACTION WAIVER.
Services offered in the Unites States. The Services are offered and available to users in the United States who are at least 13 years of age or older. By using the Services in the United States, you represent and warrant that you are 13 years of age or older. If you are 13 years of age but under 18 years of age, you may use the Services only with permission and supervision of your parent or legal guardian. If you do not meet all of these requirements, you must not access or use the Services.
Services offered in the European Union. The Services are offered and available to users in the European Union who are at least 16 years of age or older. By using the Services in the European Union, you represent and warrant that you are 16 years of age or older. If you are 16 years of age but under 18 years of age, you may use the Services only with permission and supervision of your parent or legal guardian. If you do not meet all of these requirements, you must not access or use the Services.
Services offered in the United Kingdom. The Services are offered and available to users in the United Kingdom who are at least 13 years of age or older. By using the Services in the United Kingdom, you represent and warrant that you are 13 years of age or older. If you do not meet all of these requirements, you must not access or use the Services.
We may revise these Terms from time to time in our sole discretion, subject to applicable law. When we revise these Terms, we will post the revised version on the Website. You are free to decide whether or not to accept a revised version of these Terms, but accepting these Terms, as revised, is required for you to continue accessing or using the Services. If you do not agree to these Terms or any revised version of these Terms, your sole recourse is to terminate your access or use of the Services. Except as otherwise expressly stated by us, your access and use of the Services are subject to, and constitute your acceptance of, the version of these Terms in effect at the time of your access or use.
In conjunction with your access or use of the Services, you may be subject to additional terms, rules, policies, and conditions, including, but not limited to, additional intellectual property, privacy, and security terms and conditions (the “Additional Terms”), which are hereby incorporated by reference into these Terms. In the event of a conflict between any Additional Terms and these Terms, these Terms will control.
To access and use some of the Services, you may be required to provide certain information (“User Information”) and (a) execute an order form, or (b) create an online account at www.teambuildr.com or at www.gymstudio.com (each an “Account”), which includes and requires clicking a box indicating your acceptance of these Terms. If you elect to purchase access to the Services through your Account, you will, among other things, select from the following options presented: (i) applicable Services, (ii) the duration, or term, or Services, (iii) the number of authorized users you are inviting to use the Services through your Account, including account administrators, coaches (“Trainers”) and athletes (“Trainees”), (iv) a payment plan and method, and (v) studio location and class schedule if applicable.
If you access the Services on an evaluation or trial basis (“Trial Services”), then you may use the Trial Services only for evaluation purposes and for a period of fourteen (14) calendar days, beginning on the date you create your Account. Notwithstanding any other provision of these Terms, we are providing the Trial Services (i) free of charge and (ii) “AS IS” without indemnification or warranty of any kind but without prejudice to the statutory rights of consumers based in the European Union. Additionally, Trial Services may not include certain features or services described on the Website. Continued use of the Services after the trial period requires that you (A) register for the applicable Services through your Account or by executing an order form and (B) submit the applicable payment. Upon expiration of the trial period, you will not have access to the Trial Services or to any Evaluation Service or to User Contributions (as defined below).
The Services are subject to change. We may, in our sole discretion, modify the Services by adding or removing features and functionalities, without prior notice or liability to you. Notwithstanding the foregoing, content available through the Services may be out of date at any given time, and we are under no obligation to update such content. We also will not be liable if any or all of the Services are unavailable at any time or for any period for any reason.
In using the Services, you agree that are responsible for:
Your Account security is very important. You agree not to authorize any other person or entity to use your username, password, or other security information to access the Services or your Account. You also agree to ensure that you log out of your Account at the end of each visit to the Website. You should use particular caution when accessing your Account from a public or shared computer so that others are not able to view or record your username, password, or other security information. You are solely responsible for the maintenance, confidentiality, and security of your username, password, or other security information. Except as otherwise required by applicable law, you are responsible for all transactions and other activities in connection with the Services that are authorized or performed using your username, password, or other security information, whether authorized or unauthorized by you. Except as otherwise expressly stated in these Terms or required by applicable law, we are not responsible for any losses or damages arising out of the loss or theft of your username, password, or other security information. If you suspect or become aware of any unauthorized activity or access to your username, password, or other security information, you must contact us immediately at support@teambuildr.com.
Our Privacy Policy governs our collection, use, storage, and disclosure of User Information. You represent and warrant that all User Information you provide us from time to time in connection with your Account is truthful, accurate, current, and complete. You agree to promptly notify us of changes to your User Information by updating your Account(s) on the Website or through the Apps.
You may purchase the right to access and use the Services either by ordering them directly through your Account on our Website or by executing an order form. For information on executing an order form for the Services, contact us at info@teambuildr.com Customers may elect to issue a purchase order to us for the Services, and should indicate such preference on the order form. If a Customer elects to issue a purchase order, Customer must issue such purchase order to us within five (5) business days from the effective date of the order form, or we will have the right to cancel the order form and its terms and conditions shall be null and void. Any additional or conflicting terms contained in any Customer purchase order, proposal or other document shall be deemed rejected by us, without need of further notice of objection, even if such document is acknowledged or accepted by us, and regardless of any statement to the contrary which may be contained therein, and shall be of no effect or in any way binding upon us.
The Services and all related content, features, and functionality (including, but not limited to, all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by TeamBuildr, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws and treaties.
Subject to these Terms, you are permitted to access and use the Services for your personal use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material related to the Services, except as follows:
You must not:
You must not access or use the Services for commercial purposes, unless authorized by TeamBuildr through your Account or an order form. We may, but are not obligated to, monitor your use of the Services.
If you wish to make any use of material on the Website other than that set out in this section, please address your request to info@teambuildr.com If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of these Terms, your right to access and use the Services will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services is transferred to you, and all rights not expressly granted are reserved by TeamBuildr. Any access or use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
The name and logo of TeamBuildr and GymStudio, and all related names, logos, product and service names, designs, and slogans are trademarks of TeamBuildr or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans available through the Services are the trademarks of their respective owners.
You may use the Services only for lawful purposes and in accordance with these Terms. If your access or use of the Services is prohibited by applicable law, then you are not authorized to access or use the Services. We are not responsible if you access or use the Services in any manner that violates applicable law. You agree not to use the Services:
Additionally, you agree not to:
The Website and Apps may contain message boards, private messaging, chat rooms, personal web pages or locations and profiles, forums, bulletin boards, video conferencing, digital content uploading, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, contribute, publish, display, or transmit publicly or to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Services.
All User Contributions must comply with the Content Standards set forth in these Terms.
Any User Contribution that you or any user post through the Services will be considered non-confidential and nonproprietary. By providing any User Contribution through the Services, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.
You represent and warrant that:
You understand and acknowledge that you are responsible for any User Contributions you post, and you, not TeamBuildr, have full responsibility for such User Contributions, including their legality, reliability, accuracy, and appropriateness.
We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Services.
Without undertaking any obligation to screen or monitor User Contributions, we have the right (but not the obligation) to:
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any User Contributions through the Services. YOU WAIVE AND HOLD HARMLESS TEAMBUILDR AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PERSONS DURING OR AS A RESULT OF TEAMBUILDR’S INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS TEAMBUILDR AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS OR LAW ENFORCEMENT AUTHORITIES.
We assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must comply with all applicable federal, state, local, and international laws and regulations.
Without limiting the foregoing, User Contributions must not:
We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law.
Notice of Infringement
If you believe any materials accessible on or from the Website and/or App infringe your copyright, you may request removal of those materials (or access to them) from the Website and/or App by submitting written notification to our copyright agent whose contact information is listed at the end of this section (“Copyright Agent”). In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (the “DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA. Without limiting any other provisions of these Terms, we may terminate your Account and your access to or use of the Services if you repeatedly infringe third-party copyrights.
Counter-Notice
If you believe that material you posted on the Website and/or Apps was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a “Counter-Notice”) by submitting written notification to our Copyright Agent. Pursuant to the DMCA, the Counter-Notice must include substantially the following:
If a proper Counter-Notice is received by our copyright agent, we may send a copy of the Counter- Notice to the original complaining party informing that person that we may replace the removed material or cease disabling it in 10 business days. We may, in our discretion, replace or restore access to the removed material and cease disabling access to it in 10 to 14 business days or more after receipt of the Counter-Notice, unless our designated copyright agent first receives notice from the person who submitted the DMCA Notice that such person has filed an action seeking a court order to restrain the owner of the removed material from engaging in infringing activity relating to such material.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.
Email and Mailing Address for Notices
Please submit your DMCA Notice or Counter-Notice to TeamBuildr by mail or email as set forth below:
Teambuildr
Email: jpeters@teambuildr.com
Mailing Address:
TeamBuildr Copyright Agent
2270 Beaver Road
Landover, MD 20785
If sending your notice by electronic mail, please make sure to write DMCA Copyright Notice in the subject line.
We may, in our sole discretion, suspend, limit, or terminate your Account and your access to or use of the Services for any reason, without notice or liability to you. Depending on the nature of your subscription, you may terminate your Account and stop using the Services at any time by notifying us at support@teambuildr.com and providing sufficient information for us to verify your identity. Upon the termination of your Account, you must cease all use of the Services. Termination of your Account will not affect any of our rights or your obligations arising under these Terms prior to such termination. Provisions of these Terms that, by their nature, should survive termination of your Account will survive such termination.
The information presented through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other user of the Services or by anyone who may be informed of information presented through the Services. The Services are not medical advice. Trainees should contact their physician before starting any exercise or training regime.
The Services may include content and services provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by TeamBuildr, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of TeamBuildr. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Our Privacy Policy applies to use of the Services, and its terms are made a part of these Terms by this reference. For details on how we collect, use, store, and disclose information in connection with the Services, you can view our Privacy Policy by clicking here. By using the Services, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy. Additionally, by using the Services, you acknowledge and agree that transmissions over the Internet are never completely private or secure.
You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.
The Website may provide certain social media features that enable you to:
You may use these features solely as they are provided by us. Subject to the foregoing, you must not:
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.
If the Website and/or an App contains links to other websites and resources provided by third parties, these links are provided for your convenience only. Our inclusion of such links does not imply our endorsement of such third-party websites or resources or any association with their owners or operators. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites or resources linked to the Website and/or Apps, you do so entirely at your own risk and subject to the terms and conditions of use for such websites and resources.
TeamBuildr, the owner of the Website and the Apps, is based on the State of Maryland in the United States. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you do so at your own risk and initiative and are responsible for compliance with local laws.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet, the Website, or the Apps will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Website or the Apps for any reconstruction of any lost data.
WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, MOBILE DEVICE, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR APPS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES AND ALL INFORMATION, PRODUCTS, AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICES IS AT YOUR OWN RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER TEAMBUILDR NOR ANY PERSON ASSOCIATED WITH TEAMBUILDR MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER TEAMBUILDR NOR ANYONE ASSOCIATED WITH TEAMBUILDR REPRESENTS OR WARRANTS THAT THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TEAMBUILDR HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN NO EVENT WILL TEAMBUILDR, ITS AFFILIATES, OR ITS OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, MEMBERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, THE APPS, OR ANY INFORMATION, PRODUCTS, OR OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, BODILY INJURY (INCLUDING DEATH), PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
WITHOUT LIMITING THE FOREGOING, IN THE EVENT YOU OR ANY OTHER PERSON OR ENTITY IS ENTITLED TO RECOVER DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICES, THE APPS, OR ANY INFORMATION, PRODUCTS, OR OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE SERVICES, THE COLLECTIVE LIABILITY OF TEAMBUILDR, ITS AFFILIATES, AND ITS AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, MEMBERS, AND DIRECTORS (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) WILL NOT EXCEED THE AMOUNT OF THE ACTUAL DIRECT DAMAGES SUFFERED BY YOU, UP TO THE LESSER OF (I) AN AMOUNT EQUAL TO THE FEES PAID BY YOU (OR YOUR TRAINING FACILITATOR ON YOUR BEHALF) FOR YOUR SERVICES DURING THE 12-MONTH PERIOD PRECEDING THE OCCURRENCE OF THE EVENT GIVING RISE TO LIABILITY, OR (II) $500.
IN ADDITION TO AND WITHOUT LIMITING ANY OF THE FOREGOING, WE WILL HAVE NO LIABILITY FOR ANY FAILURE OR DELAY RESULTING FROM ANY CONDITION BEYOND OUR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, ACTS OF TERRORISM, LABOR CONDITIONS, POWER FAILURES, INTERNET DISTURBANCES, OR SERVICES OR SYSTEMS CONTROLLED BY THIRD PARTIES.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to indemnify, hold harmless, and (at our request) defend TeamBuildr, its affiliates, licensors, and service providers, and its and their respective officers, members, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Contributions, any use of the Website’s or Apps’ content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate in asserting any available defenses.
All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), will be governed by and construed in accordance with the internal laws of the State of Maryland without giving effect to any choice or conflict of law provision or rule (whether of the State of Maryland or any other jurisdiction).
If any of these Terms, or portions thereof, is invalid or unenforceable under any applicable statute or rule of law, it shall be deemed to be restated to make it enforceable while remaining as close to the intent of the original term as possible; all other terms shall remain unchanged and enforceable. Any litigation arising out of or related to this Agreement shall be commenced and maintained exclusively in the state or federal courts sitting in the State of Maryland.
For any and all controversies, disputes, demands, claims, or causes of action between you and us (including the interpretation and scope of this section and the arbitrability of the controversy, dispute, demand, claim, or cause of action) relating to the Services or these Terms (as well as any related or prior agreement that you may have had with us), you and we agree to resolve any such controversy, dispute, demand, claim, or cause of action exclusively through binding and confidential arbitration. In the event of any such controversy, dispute, demand, claim, or cause of action, the complaining party must notify the other party in writing thereof. Within 30 days of such notice, you and we agree to use reasonable efforts to attempt to resolve the dispute in good faith. If you and we do not resolve the dispute within 30 days after such notice, the complaining party must seek remedies exclusively through arbitration. The demand for arbitration must be made within a reasonable time after the controversy, dispute, demand, claim, or cause of action in question arose, and in no event may it be made after two years from when the complaining party knew or should have known of the controversy, dispute, demand, claim, or cause of action.
If you are an individual domiciled in the United States, or a legal entity formed or incorporated in the United States, the arbitration will take place in the federal judicial district of your residence or such other place mutually agreed upon by you and us. As used in this Section, “we” and “us” mean TeamBuildr and its subsidiaries, affiliates, predecessors, successors, and assigns and all of its and their respective employees, officers, directors, agents, and representatives. In addition, “we” and “us” include any third party providing any product, service, or benefit in connection with the Services or these Terms (as well as any related or prior agreement that you may have had with us) if such third party is named as a co-party with us in any controversy, dispute, demand, claim, or cause of action subject to this section. If you are an individual domiciled in the United States, or a legal entity formed or incorporated in the United States, arbitration will be subject to the Federal Arbitration Act and not any state arbitration law. The arbitration will be conducted before one commercial arbitrator from the American Arbitration Association (“AAA”) with substantial experience in resolving commercial contract disputes. As modified by these Terms, and unless otherwise agreed upon by the parties in writing, the arbitration will be governed by the AAA’s Commercial Arbitration Rules and, if the arbitrator deems them applicable, the Supplementary Procedures for Consumer Related Disputes (collectively, the “Rules and Procedures”).
If you are an individual domiciled outside of the United States, or a legal entity formed or incorporated outside of the United States, any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the International Arbitration Rules of the American Arbitration Association’s International Center for Dispute Resolution (“AAA International Rules”), which rules are deemed to be incorporated by reference into this clause and for that purpose, the number of arbitrators shall be one; the seat, or legal place, of arbitration shall be in Dublin, Ireland; and the language to be used in the arbitral proceedings shall be English.
You should review this provision carefully. To the extent permitted by applicable law, you are GIVING UP YOUR RIGHT TO GO TO COURT to assert or defend your rights EXCEPT for matters that you file in small claims court in the state or municipality of your residence or as otherwise provided in the Rules and Procedures or the AAA International Rules as applicable to you pursuant to these Terms, within the jurisdictional limits of the small claims court and as long as such matter is only pending in that court. Additionally, notwithstanding this agreement to arbitrate, either party may seek emergency equitable relief in federal court if it has jurisdiction or, if it does not, in a state court located in the federal judicial district of your residence in order to maintain the status quo pending arbitration, and each party hereby agrees to submit to the exclusive personal jurisdiction of the courts located within the federal judicial district of your residence for such purpose. A request for interim measures will not be deemed a waiver of the obligation to arbitrate.
Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures may be SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrators’ decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT.
You and we must abide by the following rules: (a) ANY CLAIMS BROUGHT BY YOU OR US MUST BE BROUGHT IN THE PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (b) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF; (c) we will pay as much of your filing and hearing fees in connection with the arbitration as required by the Rules and Procedures and/or as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation, (d) we also reserve the right, in our sole and exclusive discretion, to assume responsibility for any or all of the costs of the arbitration; (e) the arbitrator will honor claims of privilege and privacy recognized at law; (f) the arbitration will be confidential, and neither you nor we may disclose the existence, content, or results of any arbitration, except as may be required by applicable law or for purposes of enforcement of the arbitration award; (g) subject to the limitation of liability provisions of these Terms, the arbitrator may award any individual relief or individual remedies that are expressly permitted by applicable law; and (h) each party will pay its own attorneys’ fees and expenses, unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses and the arbitrator awards such attorneys’ fees and expenses to the prevailing party, and, in such instance, the fees and costs awarded will be determined by the applicable law.
This section will survive termination of these Terms as well as any voluntary payment of any debt in full by you or any bankruptcy by you or us. With the exception of subparts (a) and (b) of this section (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable, or illegal, or otherwise conflicts with the Rules and Procedures or the AAA International Rules as applicable to you pursuant to these Terms, then the balance of this arbitration provision will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal, or conflicting part was not contained herein. If, however, either subpart (a) or (b) of this section is found to be invalid, unenforceable, or illegal, then the entirety of this arbitration provision will be null and void, and neither you nor we will be entitled to arbitration. If for any reason a claim proceeds in court rather than in arbitration, the dispute will be exclusively brought in federal court if it has jurisdiction or, if it does not, in a state court located in the federal judicial district of your residence.
If you wish to opt out of this arbitration provision, you must notify us of your election in writing within thirty (30) calendar days of the date that you first became subject to this arbitration provision or within thirty (30) calendar days of the effective date of any material change to these Terms by sending a written notice to us by certified mail at the following address:
TeamBuildr LLC
Attention: Legal Department – Arbitration Opt-Out
2270 Beaver Road
Landover, MD 20785
Your opt-out notice must include your name, address, phone number, and email address.
For more information on the AAA, the Rules and Procedures, the AAA International Rules, or the process for filing an arbitration claim, you may call the AAA at 800-778-7879 or visit the AAA website at http://www.adr.org.
No waiver by TeamBuildr of any term or condition set forth in these Terms will be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of TeamBuildr to assert a right or provision under these Terms will not constitute a waiver of such right or provision.
Except as expressly provided above in the section titled “Dispute Resolution By Binding Arbitration; Jury Trial Waiver; Class Action Waiver,” if any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the affected provision, if possible, and all other provisions of these Terms will continue in full force and effect.
We will send all notices and other communications regarding the Services to you at the email address you provided during your Account registration, as may be updated by you from time to time. You may change your email address by revising your Account profile on the Website. Except as otherwise provided by applicable law, you will be considered to have received a notice from us regarding the Services when we send it to the email address that we have in our records for you or when we post such notice on the Website and App. All notices to us that are intended to have a legal effect must be in writing and delivered either (a) via email to info@teambuildr.com, or (b) via reputable overnight courier or certified mail, postage prepaid and with return receipt requested, to TeamBuildr LLC, 9466 Georgia Ave #2141, Silver Spring, MD 20910, Attention: Legal Department. All such notices are deemed effective upon documented receipt by us.
If TeamBuildr is prevented or delayed in providing the Services as a result of circumstances beyond its reasonable control, including, by acts of God, governmental acts or orders, failure of public utilities or public transportation systems, failures of the Internet or any public telecommunications network, failures of hosting providers, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, accidents, wars, terrorism, riots or civil unrest, fires, storms, earthquakes, floods or elements of nature, pandemics or epidemics, labor disputes or disruptions, or any other similar cause, then TeamBuildr will resume the Services as soon as reasonably practicable after the termination of the relevant circumstances causing such failure or delay.
These Terms, including our Privacy Policy and any Additional Terms, constitute the complete and exclusive statement of the agreement between you and TeamBuildr with respect to their subject matter and supersede and merge all prior proposals and all other agreements, whether oral or written, between us relating to such subject matter. These Terms and any rights hereunder may not be transferred or assigned by you without our prior written consent, but may be assigned by us without restriction and without your prior consent. Any attempted transfer or assignment by you without our prior written consent will be null and void. No agency, joint venture, partnership, trust, or employment relationship is created between you and us by way of these Terms. The section headings used herein are for convenience only and will not be given any legal import.
If you have any questions regarding these Terms or the Services, please contact us at info@teambuildr.com or 240-415-8326.
